Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies referenced here, apply to your access to and use of treeservicesinlouisvilleky.com and any related website that links to these Terms (the "Website"). Please review them carefully, as they define important rights and obligations.
By using the Website, you accept these Terms. If you do not agree, you must not use the Website. We may change these Terms or limit access at any time, with or without notice. If you keep using the Website after updates are posted, that means you accept the revised Terms. The Website is designed for users in the United States and its territories. You confirm that you are legally able to enter into this agreement and that you meet these location requirements.
Our Privacy Policy describes how we collect, use, and handle personal information and is part of these Terms. By using the Website, you confirm that you have read and agreed to the Privacy Policy.
These Terms also contain a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is an online platform that helps homeowners and consumers submit service requests to independent providers offering home improvement, maintenance, repair, renovation, and similar services ("Third-Party Providers").
We do not:
- Perform home improvement or professional services ourselves.
- Evaluate the quality, licensing, or legality of Third-Party Providers.
- Confirm compliance with laws, rules, or licensing requirements.
- Endorse or employ any Third-Party Providers.
Using the Website gives you:
- Access to tools that connect you with Third-Party Providers.
- If you are a provider, access to potential customers.
You use the Website at your own risk.
2. Form Submission and Contact Consent
When you send a form, you allow us to use your information as described in the Privacy Policy. You also give us and Third-Party Providers permission to contact you by:
- Phone, including automated or prerecorded calls
- Text message
- Postal mail
Message and data rates may apply. Consent is not required in order to buy anything. You may opt out by following the instructions provided.
You agree that:
- The information you submit is true and complete.
- We may monitor or record calls for quality or compliance purposes.
3. Eligibility and Authority
You may use the Website only if you can form a binding contract and meet all of the following:
- You are at least 18 years old.
- You are located in the United States or one of its territories.
- You are not restricted from using the Website under applicable law.
If you accept these Terms on behalf of a company or other business, you confirm that you have the authority to bind that entity.
4. License
We give you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on your personal devices. All rights not expressly granted remain with us.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or engage in illegal conduct.
- Scrape, hack, disrupt, or overload the Website.
- Gather user information for unwanted contact.
- Make false or misleading statements.
- Copy, frame, monitor, or alter content without permission.
- Reverse engineer the Website or remove security protections.
We may suspend or end access at any time without notice.
6. User Content and Feedback
You may submit content such as reviews, feedback, and messages. You keep ownership of your content, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You represent and warrant that:
- You own the content or have permission to share it.
- The content does not violate any law or the rights of others.
We may use any feedback you provide without restriction or compensation.
7. Links and Third-Party Sites
Any links to Third-Party Providers or outside websites are provided for convenience only. We are not responsible for their content, policies, or business practices. Your use of those sites is governed by their own terms.
8. No Endorsement or Contracting
We do not endorse, verify, or guarantee any provider. Any quotes displayed are for informational purposes only and are not binding. Any agreement for services is made directly between you and the provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to reach you using automated technology, including phone or email. You do not have to consent in order to purchase services. See Section 2 for details on how to opt out.
10. Disputes with Third Parties and Release
Any dispute you have with a Third-Party Provider is solely between you and that provider. You release us from claims connected to those disputes.
California residents waive Civil Code §1542; comparable waivers apply where allowed in other jurisdictions.
11. Intentional False Information
If you provide false contact or address information, you may face legal liability. You agree to indemnify us and any affected providers for resulting losses and damages.
12. Proprietary Rights
All content on the Website, including trademarks and copyrights, belongs to us or our licensors. No ownership interest transfers to you.
13. Reliance on Information
The information on the Website may be incomplete, outdated, or inaccurate. We make no promise that it is complete or correct.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some provisions remain effective after termination, including disclaimers and arbitration requirements.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the fullest extent permitted by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us, whichever is greater or applicable under the law.
Some jurisdictions may not allow these limitations.
17. Indemnification
You agree to defend, indemnify, and hold us harmless against claims arising from your:
- Violation of these Terms
- Content submissions
- Interactions with providers
18. DMCA and Infringement Notices
Send copyright infringement notices to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Your notice should include:
- A description of the work and where it appears
- Your contact information
- A statement that you are authorized to act
Submitting false claims may create legal liability.
19. Electronic Communications
You agree to receive communications electronically through email or postings on the Website. These communications satisfy any legal requirement for written notice.
20. Dispute Resolution and Arbitration
Any dispute must be resolved through binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims of $10,000 or less may be decided based on written submissions.
- No class actions or jury trials are permitted.
- The arbitrator's decision is final and binding.
21. Choice of Law and Venue
Delaware law governs these Terms.
Any dispute that cannot be arbitrated must be brought in state or federal court in Delaware.
22. International Use
The Website is operated from the United States. If you access it from outside the country, you do so at your own risk.
23. Force Majeure
We are not responsible for delays or failures caused by events beyond our control, such as natural disasters, war, or power outages.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim related to the Website must be filed within one year unless the law says otherwise.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is found invalid, the remaining provisions will continue to apply.
Section headings are included for convenience only.
These Terms and the Privacy Policy form the entire agreement between you and us.
27. Miscellaneous
Your use of the Website does not create a partnership, joint venture, or employment relationship.
No third party has any rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
